Covid-19

Important information for our customers.

Camp Fortune’s sanitary measures and what you need to know. Information will be update frequently.

The sanitary measures determined by Public Health must be respected at all times. Depending on the evolution of the epidemiological situation, it is possible that during the season these measures may change. All season pass holders and ski ticket holders undertake to respect the measures in place at the time of their visit to the resort. 
 
UPDATED NOVEMBER 2, 2021
 
The vaccination passport (for those 13 years of age and older), along with an official proof of identity, is now mandatory to access Camp Fortune. Tourists who do not reside in Quebec must present a proof of identity with photo and address outside Quebec, as well as the official vaccination proof provided by their country or Canadian province. For more details visit quebec.ca
 

If you are experiencing any symptoms of COVID-19 or have come in contact with anyone who has COVID-19 you may NOT come to Camp Fortune. Please consult with public health.

As soon as you arrive, you will be asked to show your proof of vaccination and ID.  In order to protect the health and safety of customers, important measures have been put in place and they are strictly enforced. You will have to comply at all times.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by emailing info@campfortune.com

1 meter

Respect a distance of 1 meter at all times with other visitors and employees inside and outside.

Wearing a 2+ layer mask is recommended outside and mandatory inside unless eating while seated.

Season 2021-2022: Please be patient and respectful of all customers and employees.

All skiers, snowboarders and visitors to Camp Fortune must present proof of vaccination and a valid ID (ages 13+) upon arrival to Camp Fortune this season. As mandated by the Québec government. 

At Camp Fortune we take the health and safety of our customers and of our staff members seriously. Ski resorts in the province of Québec are permitted to operate this ski season at full capacity (outside) with COVID-19 Health and Safety measures in place, as determined by Québec public health.

We must work together to keep our season safe, your cooperation is paramount. Please be informed before you come to Camp Fortune.

You will find all the necessary precautions put into place to ensure the well being of the Camp Fortune Family; both staff and patrons. This will include, but is not limited to, recommended face coverings and goggles on the chairlifts, distancing in the lines, mandatory face coverings indoors, frequent sanitation etc.

On site payments should be by credit or debit whenever possible and cash transactions are strongly discouraged.

Thank you for your continued support and we look forward to seeing you on the slopes this winter.

The 3 golden rules that will apply throughout the season:

Respect a distance of 1 meter at all times with other visitors and employees inside and outside.

Wearing a mask is recommended outside and mandatory inside.  A mask must be a minimum of 2 layers, and cover your mouth and nose at all times. 

Frequent hand cleaning. Sanitize before entering a building.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com.

Questions and answers

The vaccine passport, accompanies by an official ID card, will be mandatory for all visitors ages 13 + to access Camp Fortune this season. Complete details about the vaccine passport can be found on Quebec.ca

Q : When will the vaccine passport be required at the ski resort?

A: As of opening day of this ski season.

 

Q : For which type of visitor?
A : For all visitors ages 13 and up.

 

Q : How will my vaccine passport be validated?

A : When you arrive in the parking lot (any), there will be a check point, depending on the location of the check point you may also be asked before you purchase or pick up your lift ticket, when entering the lodge. Season passholders will be asked when picking up their season pass and will be validated for the season. Those already in possession of their season pass will be asked to come in for validation.  

 

Q : Why is the vaccine passport required outside?

A: Public health mandated it because there are frequent prolonged contacts and limited distancing on a chairlift.

 

Q : How will season passholders be validated?

A: Season passholders will be asked when picking up their season pass and will be validated for the season. Those already in possession of their season pass will be asked to come in for validation. 

It is the responsibility of the operator to take the necessary steps to verify the protection status of persons wishing to use the lifts and premises subject to the vaccination passport. Proof of vaccination may be recorded in a customer file once and retained in the customer information database until the right of access/end of season pass expires. We will record that your vaccination passport has been verified, we will not be recording your medical information.

Q : What type of ski lift is subject to the vaccine passport?

A: All lifts, including surface lifts (magic carpets and t bars )

Q : Can I use the bathrooms and warm up inside?

A: Yes, upon presentation of your vaccine passport at the check point.

Q : I am not vaccinated, can I accompany my child under the age of 13 years old to his lesson?

A : No.

Q : I am a resident of another province or county. Can I ski in Québec?

A : Yes, non residents who are visiting Québec can access a Québec ski resort upon presentation of their vaccine passport and a piece of ID.

Q: Can I participate in a ski competition if I am not vaccinated?

A: no for those 13 years and older, yes for those under 13 years of age.

Q: What happens to a person who changes age during the season, i.e. 12 years old at the beginning and 13 years old thereafter?

A: We were instructed to proceed according to the age of the holder when the product was purchased.

Q: Are there any exceptions to the application of the vaccine passport?

A: Only the following conditions warrant the issuance of a valid QR code (green color). These conditions must be certified by a physician or specialized nurse practitioner (SNP):

An allergy confirmed by a healthcare professional to all COVID-19 vaccines available in Quebec (Pfizer, Moderna, AstraZeneca or Covishield).

Myocarditis or pericarditis following a dose of a COVID-19 messenger RNA vaccine.

All other clinical situations do not warrant an exemption from the vaccine passport.

Q: how to I obtain my vaccine passport?

A : https://www.quebec.ca/sante/problemes-de-sante/a-z/coronavirus-2019/deroulement-vaccination-contre-la-covid-19/passeport-de-vaccination-covid-19/comment-obtenir-votre-passeport-vaccinal

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com.

Season Passes and Tickets

2021-2022 season passes are SOLD OUT

Season passholders and proof of vaccination:
To comply with the requirement to validate vaccine passports all season passes have been deactivated and will only be activated upon validation of vaccine status.

As a season passholder you have the benefit of being validated once. Please come to customer service, open 7 days a week from 9 am to 6 pm as of November 11, with your proof of vaccination (2 doses) and a valid photo ID. Once validated your season pass will be activated and identified. All passholders 13 years and older must be validated in person. When you come to Camp Fortune to ski or ride you can simply quickly show us your validated season pass and continue to the lift. All other visitors will be validated daily on site at the check point. 

*If you purchased a season pass and but are not vaccinated and require a refund, please contact us by Dec. 10 for your refund. An admin fee applies. Please email your request to info@campfortune.com 

Lift Tickets:

Please do not purchase a lift ticket or pass if you are unable to present your proof of vaccination and ID upon arrival to Camp Fortune as it will be required for the duration of the season. 

This season we will be selling DATE SPECIFIC LIFT TICKETS and we will have to limit ticket sales on peak days, it is possible some days will be sold out. 

Please purchase your ticket online, before coming to Camp Fortune. Keep your lift ticket as it can be reloaded online and then you can go direct to lift. On site payments should be by credit or debit whenever possible and cash transactions are strongly discouraged.

How to buy a ticket online:

Lift tickets:

This season all lift tickets are date specific and must be purchased online, in advance as quantities are limited. Season passholders are always welcome to ski on the dates and times your pass is valid.

If you have a RFID card reload here: Reload

No card? Buy online here E-Store and pick up at the ticket booth.

1-Select your date

2-Select ticket type

3-Login to your account or create a new account (guest)

4-Set guest: complete the information necessary for COVID-19 tracing and your birthday to validate the ticket category.

5-Complete payment. Please note our system does not accept Visa debit or Mastercard debit.

6-Pick up at ticket window or direct to lift if you reloaded.

**Magic carpet tickets are available in person at the ticket booth

Season passholders: you will always be welcome based on your season pass type, eg unlimited season pass holders can ski anytime, weekday passholders on weekdays, night passholders on nights and so on. You may be asked to wait before proceeding to the lift as we manage crowds.

Returning passholders: if you reloaded your pass online you can go direct to lift on your first day.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Chairlift Protocols

  1. Before going to the chairlift make sure you have a valid season pass or lift ticket before getting in line.
  2. Be patient and follow all directions, signs and instructions. We will be following and enforcing the rules set by Québec Public Health to keep you, our employees and our season safe.
  3. It is recommended to wear a mask in the lines, on the chairlift and while getting off the chairlift and keep your distance from other users.
  4. Lifts will be loaded at full capacity this season in accordance with the vaccine passport.

 

There will be lift lines for up to 4 people and lift lines for singles. 

Please be patient and remember we are all here to have fun and enjoy skiing.

Important to note your outdoor mask can be any tight knit 2 layer fabric which covers your nose and mouth. Masks are recommended for everyone ages 3 +.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Lodge Access, limited capacity and coming ready to ski 

All skiers, snowboarders and visitors to Camp Fortune must present proof of vaccination and a valid ID upon arrival (ages 13 +).

1 m distance must be respected in the lodge and therefore capacity will be limited. 

We ask all customers to come ready to spend the majority of your visit outside. 

Washrooms, seating and cafeteria services will be available this season. 

Personal items may not be left in the lodge and you may not bring a lunch bag or cooler into the lodge. 

A mask is mandatory in the lodge and may only be removed while seated and eating. 

It will be important to come ready to ski: no bags or personal items will be permitted in the lodges so please arrive ready to ski or snowboard and boot up at your car if you are able to.

Tips:

  • May we suggest you keep a folding chair and a small matt in your trunk to make it easier for booting up in the parking lot.
  • It may also be easier to start your day in the valley where the parking lot is move level.

Yes we will be patrolling the parking lots.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Ski and Snowboard Lessons

Lessons are available for 2021-2022 in limited quantities. All participants must wear a mask. Participants over the age of 13 must be fully vaccinated and present proof.  

All instructors will be wearing the required personal protective equipment and will be following all safety directives. All students will be required to wear face coverings.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Ski & Snowboard Rentals & La Boutique

Rentals

Daily ski and snowboard rentals are available this season from our Rental Fleet, however, in an effort to minimize contact we do encourage you to rent or lease for the season.  Rentals and leases are available on a first come first serve basis.  You can rent your equipment for the day, or for the season, by simply coming into our Rental Shop at any time.  Dan and his team will be happy to fit you with the appropriate snowboard, skis, boots, poles and helmet.  Whatever you need.  For more information rentals please do not hesitate to contact Dan at rentals@campfortune.com  or call us at 819-827-1717  x 2213

Leases at La Boutique

We also have brand new or slightly used equipment available for lease. Pick any new ski and any new boot. Combine the two prices for the total cost, reduce that price by 10%, and then pay half of that as your leasing cost for the season.   At the end of the season, if you wish to keep the equipment, pay us the other 50%, and the equipment is yours, or return the equipment to us and start over the following year with new equipment.  If we can find you equipment from our slightly used fleet of skis and boots, you’ll get 20% off the total price of the lease.

For more information about leasing please do not hesitate to contact Steve at shambling@campfortune.com or call us at 819-827-1717  x2251

Food & Beverage Services

The cafeteria will be open this season and we will have a food trailer at Skyline.  

We are sorry to say we will not be allowing any personal items or bagged lunches in the lodge. 

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Chip truck (2020-21 hours)

Monday to Friday from 12 pm to 7:30 pm
Saturday & Sunday 11:30 am to 7:30 pm

Outdoor Café (2020-21 hours)

Monday to Sunday 8:30 am to 7:30 pm

Ski Well, Be Well Helpful Tips

Season 2021-2022: Please be patient and respectful of all customers and employees.

All skiers, snowboarders and visitors to Camp Fortune must present proof of vaccination and a valid ID (ages 13+) upon arrival to Camp Fortune this season. As mandated by the Québec government. 

At Camp Fortune we take the health and safety of our customers and of our staff members seriously. Ski resorts in the province of Québec are permitted to operate this ski season at full capacity (outside) with COVID-19 Health and Safety measures in place, as determined by Québec public health.

We must work together to keep our season safe, your cooperation is paramount. Please be informed before you come to Camp Fortune.

You will find all the necessary precautions put into place to ensure the well being of the Camp Fortune Family; both staff and patrons. This will include, but is not limited to, recommended face coverings and goggles on the chairlifts, distancing in the lines, mandatory face coverings indoors, frequent sanitation etc.

On site payments should be by credit or debit whenever possible and cash transactions are strongly discouraged.

Thank you for your continued support and we look forward to seeing you on the slopes this winter.

The 3 golden rules that will apply throughout the season:

Respect a distance of 1 meter at all times with other visitors and employees inside and outside.

Wearing a mask is recommended outside and mandatory inside.  A mask must be a minimum of 2 layers, and cover your mouth and nose at all times. 

Frequent hand cleaning. Sanitize before entering a building.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com.

Passeport vaccinal

Questions & Réponses

Le passeport vaccinal (pour les 13 ans et plus), accompagné d’une preuve d’identité officielle, est désormais obligatoire pour accéder Camp Fortune.   Les touristes qui ne résident pas au Québec doivent présenter une preuve d’identité avec photo et adresse hors Québec, ainsi que la preuve de vaccination officielle fournie par leurs pays ou province canadienne. Pour connaitre tous les détails Quebec.ca

Q : À partir de quand, le passeport vaccinal sera-t-il exigé dans les stations de ski?

R : Dès l’ouverture de la station pour la saison de ski

 

Q : Quel type de visiteur?

R : Tous les visiteurs, 13 ans et plus.

 

Q : Comment le passeport vaccinal sera-t-il validé?

R : Sois à l’arrivée au stationnement, à l’achat d’un billet de ski journalier, dans les aires de restauration ou lors de la récupération de l’abonnement de saison.

 

Q : Pourquoi le passeport vaccinal, on est dehors ?

R : Dans les remontées mécaniques, à raison des contacts fréquents et prolongés et de l’absence de distanciation.

 

Q : Comment la validation des abonnements de saison sera effectuée ?

R : La responsabilité incombe à l’exploitant de prendre les moyens nécessaires pour vérifier le statut de protection des personnes voulant utiliser les remontées mécaniques et fréquenter les lieux assujettis au passeport vaccinal. Il sera possible de consigner la preuve de vaccination à un dossier client une seule fois et de la conserver dans la base de données comprenant les informations du client, jusqu’au moment de l’expiration du droit d’accès/fin de l’abonnement de saison.

 

Q : Quel type de remontée mécanique est assujetti au passeport vaccinal?

R : L’ensemble des remontées mécaniques incluant les remontées de surface (tapis magique).

 

Q : Est-ce que je peux utiliser les toilettes ou me réchauffer à l’intérieur?

R : oui, sur présentation de votre preuve de vaccination.

 

Q : Je suis un parent non vacciné, est-ce que je peux accompagner mon enfant de moins de 13 ans à son cours de ski?

R : Non.

 

Q : Je suis résident d’une autre province ou d’un autre pays, est-ce que je peux skier au Québec?

R : oui, Les personnes qui ne résident pas au Québec et qui voyagent au Québec peuvent se rendre dans les lieux et activités visés par l’utilisation du passeport vaccinal si elles présentent à l’entrée les deux documents suivants :

  • Une pièce d’identité avec photo, valide et avec une adresse hors Québec;
  • La preuve de vaccination contre la COVID-19 officielle fournie par leur pays ou province canadienne.

Voici un exemple de la preuve vaccinale en Ontario et celle des États-Unis.  

 

Q : Est-ce que je peux participer à une compétition de ski si je ne suis pas vacciné?

R : non pour les personnes agées de 13 ans et plus.  Oui, pour les enfants plus jeunes.

 

Q : Qu’arrive-t-il d’une personne qui change d’âge en cours de saison, soit 12 ans au début et 13 ans par la suite?

R : Nous avons reçu l’indication de procéder selon l’âge du détenteur lors de l’achat du produit.

 

Q : Y a-t-il des exceptions à l’application du passeport vaccinal?

R : Seules les contre-indications ci-dessous justifient l’émission d’un code QR valide (couleur verte). Ces contre-indications doivent être attestées par un médecin ou une infirmière praticienne spécialisée (IPS) :

  • Une allergie confirmée par un professionnel de la santé à tous les vaccins contre la COVID-19 disponibles au Québec (Pfizer, Moderna, AstraZeneca ou Covishield).
  • Une myocardite ou une péricardite suivant l’administration d’une dose d’un vaccin à ARN messager contre la COVID-19.

Toutes autres situations cliniques ne justifient pas une exemption au passeport vaccinal.

 

Q : Comment obtenir son passeport vaccinal ?

R : https://www.quebec.ca/sante/problemes-de-sante/a-z/coronavirus-2019/deroulement-vaccination-contre-la-covid-19/passeport-de-vaccination-covid-19/comment-obtenir-votre-passeport-vaccinal

 

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com.

Season Passes and Tickets

Please do not purchase a lift ticket or pass if you are unable to present your proof of vaccination and ID upon arrival to Camp Fortune as it will be required for the duration of the season. 

2021-2022 season passes are SOLD OUT

This season we will be selling DATE SPECIFIC LIFT TICKETS and we will have to limit ticket sales on peak days, it is possible some days will be sold out. 

Please purchase your ticket online, before coming to Camp Fortune. Keep your lift ticket as it can be reloaded online and then you can go direct to lift. On site payments should be by credit or debit whenever possible and cash transactions are strongly discouraged.

How to buy a ticket online:

Lift tickets:

This season all lift tickets are date specific and must be purchased online, in advance as quantities are limited. Season passholders are always welcome to ski on the dates and times your pass is valid.

If you have a RFID card reload here: Reload

No card? Buy online here E-Store and pick up at the ticket booth.

1-Select your date

2-Select ticket type

3-Login to your account or create a new account (guest)

4-Set guest: complete the information necessary for COVID-19 tracing and your birthday to validate the ticket category.

5-Complete payment. Please note our system does not accept Visa debit or Mastercard debit.

6-Pick up at ticket window or direct to lift if you reloaded.

**Magic carpet tickets are available in person at the ticket booth

Season passholders: you will always be welcome based on your season pass type, eg unlimited season pass holders can ski anytime, weekday passholders on weekdays, night passholders on nights and so on. You may be asked to wait before proceeding to the lift as we manage crowds.

Returning passholders: if you reloaded your pass online you can go direct to lift on your first day.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Chairlift Protocols

  1. Before going to the chairlift make sure you have a valid season pass or lift ticket before getting in line.
  2. Be patient and follow all directions, signs and instructions. We will be following and enforcing the rules set by Québec Public Health to keep you, our employees and our season safe.
  3. It is recommended to wear a mask in the lines, on the chairlift and while getting off the chairlift and keep your distance from other users.
  4. Lifts will be loaded at full capacity this season in accordance with the vaccine passport.

 

There will be lift lines for up to 4 people and lift lines for singles. 

Please be patient and remember we are all here to have fun and enjoy skiing.

Important to note your outdoor mask can be any tight knit 2 layer fabric which covers your nose and mouth. Masks are recommended for everyone ages 3 +.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Lodge Access, limited capacity and coming ready to ski 

All skiers, snowboarders and visitors to Camp Fortune must present proof of vaccination and a valid ID upon arrival (ages 13 +).

1 m distance must be respected in the lodge and therefore capacity will be limited. 

We ask all customers to come ready to spend the majority of your visit outside. 

Washrooms, seating and cafeteria services will be available this season. 

Personal items may not be left in the lodge and you may not eat your lunch in the lodge. 

A mask is mandatory in the lodge and may only be removed while seated and eating. 

It will be important to come ready to ski: no bags or personal items will be permitted in the lodges so please arrive ready to ski or snowboard and boot up at your car if you are able to.

Tips:

  • May we suggest you keep a folding chair and a small matt in your trunk to make it easier for booting up in the parking lot.
  • It may also be easier to start your day in the valley where the parking lot is move level.

Yes we will be patrolling the parking lots.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Ski and Snowboard Lessons

Lessons are available for 2021-2022 in limited quantities. All participants must wear a mask. Participants over the age of 13 must be fully vaccinated and present proof.  

All instructors will be wearing the required personal protective equipment and will be following all safety directives. All students will be required to wear face coverings.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Ski & Snowboard Rentals & La Boutique

Rentals

Daily ski and snowboard rentals are available this season from our Rental Fleet, however, in an effort to minimize contact we do encourage you to rent or lease for the season.  Rentals and leases are available on a first come first serve basis.  You can rent your equipment for the day, or for the season, by simply coming into our Rental Shop at any time.  Dan and his team will be happy to fit you with the appropriate snowboard, skis, boots, poles and helmet.  Whatever you need.  For more information rentals please do not hesitate to contact Dan at rentals@campfortune.com  or call us at 819-827-1717  x 2213

Leases at La Boutique

We also have brand new or slightly used equipment available for lease. Pick any new ski and any new boot. Combine the two prices for the total cost, reduce that price by 10%, and then pay half of that as your leasing cost for the season.   At the end of the season, if you wish to keep the equipment, pay us the other 50%, and the equipment is yours, or return the equipment to us and start over the following year with new equipment.  If we can find you equipment from our slightly used fleet of skis and boots, you’ll get 20% off the total price of the lease.

For more information about leasing please do not hesitate to contact Steve at shambling@campfortune.com or call us at 819-827-1717  x2251

Food & Beverage Services

The cafeteria will be open this season and we will have a food trailer at Skyline.  

We are sorry to say we will not be allowing any personal items or bagged lunches in the lodge. 

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Chip truck (2020-21 hours)

Monday to Friday from 12 pm to 7:30 pm
Saturday & Sunday 11:30 am to 7:30 pm

Outdoor Café (2020-21 hours)

Monday to Sunday 8:30 am to 7:30 pm

Covid-19: Important information for our customers

Posted October 30. 2020

Camp Fortune’s sanitary measures and what you need to know for the 2020-2021 Ski Season. Information will be update frequently.
If you are sick, experiencing any symptoms of COVID-19 or have come in contact with anyone who has COVID-19 you may NOT come to Camp Fortune. Please consult with public health. Skiing will be different this season but at least we will be skiing. Please be patient and respectful of all.  Reload your RFID lift ticket online and go direct to lift. If you need a RFID lift ticket you will purchase it at the ticket booth. Please keep this to reload online for your next visit. Come ready to ski or snowboard. Services will be limited this season. Dress for the weather and leave your bag and lunch in your car. Boot up at your car and go direct to lift when possible. You may not leave any personal items in the lodge at this time. Masks* are mandatory inside and out. Bring at least 2 masks. Your mask must be at least 2 layers and cover your nose and mouth. Mandatory for everyone over the age of 3. All payments should be made by credit or debit card whenever possible.  We are currently in a red zone. What does this mean?
  • Inter-regional travel is not recommended. Please see Public health information here 
  • You may only ride the chairlift with member of your household.  All other customers will have to ride single in order to maintain the required 2 m distance.
  • The lodge capacity is limited and you may only come inside to warm up (time limit in effect) and to use the bathrooms. You may not leave any personal items in the lodge at this time.
  • Rentals, the cafeteria & bar and ski school are closed while we are in the red.
  • The boutique is open for sales and seasonal equipment rentals by appointment only. Blajeunesse@campfortune.com or 819-827-1717 x 2251
  • If you need help please contact customer service before your visit.
If we move to a green-yellow-orange zone we will be able to open the cafeteria and offer daily rentals and some ski and snowboard lessons. We will update once our zone changes. See what is permitted in zones here  Season pass pick up: Please pick up your season pass before opening day. Our office is open daily from 10 am to 3 pm, Questions? info@campfortune.com or by calling 819-827-1717 ext 0 If you are a returning member who reloaded online your pass is active and you do not need to pick up a pass.   Chairlift rules:
  • You must wear a double layered face covering in the lift line, on the chairlift and while getting off the chairlift.
  • There will be a line for members of the same household (max 4 per chair).
  • All other customers will have to ride single in order to maintain the required 2 m distance.
  • Please ski with members of your household.
  • You must keep 2 m distance at all times with anyone who is not a member of your household and with members of our staff.
  • Please be patient and respectful of all users.
The 3 golden rules that will apply throughout the season: Respect a distance of 2 meters at all times with other visitors and employees inside and outside. Wearing a mask is compulsory in the chairlifts for ages 3 and up * and in all indoor areas and waiting lines. Frequent hand cleaning. Sanitize before entering a building. * This could be a neck warmer, balaclava or other well-fitting clothing covering the nose and mouth. This garment should be made of at least 2 layers of close knit fabric and be large enough to completely cover the nose and mouth.

Update posted September 8 2020

SKI SEASON WINTER 2020-2021 COVID-19 SAFETY MEASURES At Camp Fortune we take your health and safety, as well as that of staff members, seriously. All of the ski resorts in the province of Québec are working with the Québec ski areas association and public health on an operating plan for this winter. This season you will find all the necessary precautions put into place to insure the well being of the Camp Fortune Family; both staff and patrons. This will include, but is not limited to, face coverings and goggles on the chairlifts, distancing in the lines, face coverings indoors etc, more information will be shared as we get closer to ski season. In accordance with COVID capacity restrictions imposed by Public Health, we will reserve the right to limit the number of people in all indoor spaces when required. Your cooperation will be paramount and we encourage all our guests to come ready to spend as much time outside on the slopes as possible. Due to the unprecedented events we are experiencing and the fact that things change weekly, we at Camp Fortune will be offering a comprehensive credit policy for the 2020-2021 season to ensure that you feel confident in purchasing your Season Pass or Snow School lesson programs with us. GUARANTEED SEASON POLICY:
  • Full credit for your season pass if the request is made BEFORE December 15, 2020 and the pass is UNUSED.
  • The postponement of your 2020-21 season pass to 2021-22, without any fees and without a price change, if the request is made before December 15, 2020 and the pass is UNUSED.
  • After December 15, during the ski season, or the pass has been used, customers can request a credit for their season pass according to the cancellation policy below, fees will apply.
  • IMPORTANT: December 15 is the date to make your decision, and not the projected first day of the ski season. We hope to open late November to early December as conditions allow.
Read the full conditions here  IMPORTANT:  As of July 18 masks are mandatory in all of our indoor facilities.

Update posted July 6, 2020 – Downhill mountain biking

Downhill mountain biking opens July 11 and runs until October 12.
All riders must:
Have a downhill ticket or downhill membership card (Tickets are available for purchase in the lodge. Sanitize your hands before entering.) Be able to load their own bike at the bottom. The lift operator at the top will unload your bike and place it on a rack. It is then your responsibility to sanitize your bike or use at your own risk. IMPORTANT: Hygienic directives must be complied with at all times. Have the skills to ride safely: our terrain offers intermediate and expert trails only. Full face helmet is STRONGLY RECOMMENDED, protective gear highly recommended. Please note any customer who refuses to follow the rules and safety directives will be asked to leave the site for the complete season.

General measures

The health instructions suggested by the Government apply:
No one is allowed to visit the station with symptoms similar to those of COVID-19. Please maintain physical distancing of 2 m with other customers and our staff and wait at marked spots and follow all instructions. Wash hands with soap and water frequently. Cover your nose and mouth with your elbow when coughing and sneezing. Throw away tissues immediately after use and wash your hands
The client must:
  • Wash their hands before:
  • each ascent and when arriving at the summit
  • going to the ticket booth
  • visiting the washrooms
  • entering the lodge
  • Limit the number of people from the same family in the buildings.
  • Favor contactless payment methods at the point of service (payment by debit card or credit card).
  • Hook your bike to the chairlift and accept that the saddle and handlebars be disinfected before being handled by our employees.
  • Go up the lift in 2 only if both passenger is wearing a mask at the loading and on the lift.
  • Those who do not wear a mask must ride alone and load the chair far away from the lift operator.
  • Observe the directional signs
  • Avoid gatherings on the entire Camp Fortune site
Additional actions taken by Camp Fortune
  • Addition of Plexiglas at the ticket counter
  • Control of the number of customers inside
  • Regular disinfection of frequently used objects (tables, chairs, payment terminals, lift security bar, door handles, etc.)
  • Use of gloves, masks, and visors by some employees
Camp Fortune, would like to remind you that it is putting in place all the operating procedures requested by Public Health. Visitors to the ski resort also have a responsibility to maximize the means to protect themselves and others.

Update posted May 21, 2020

We are pleased to say our cross country mountain bike trails will open on May 22. Please note this season a season pass/trail membership is mandatory to access the trails. We have reduced the pass to $60. Please purchase your pass online and we will mail it to you to avoid contact. At this time no services are available. You are asked to follow all provincial guidelines and only use the trails with one other person. Parking will be available in the valley in the designated parking lot. All other parking lots will remain closed and parking on Dunlop and Meech roads is not permitted. We ask that all trail users follow all public health guidelines and COVID-19 regulations. We also remind you that it is NOT recommended to travel outside your region to practice sport or other non essential activities. Please do not come to Camp Fortune if you have been in contact with anyone who has COVID-19 or if you are ill or experiencing symptoms. Purchase your trail pass here. You will be asked to present your confirmation of purchase to our attendant. PLEASE NOTE: the ski chalet and all facilities remain closed.

Update Posted May 4, 2020

SPRING USE UPDATE: Hi all, as many of you know the Gatineau Park is opening hiking trails and road biking for those who can walk or bike to the park as of May 9. Parking lots will remain closed and parking on the roads is prohibited (including on Dunlop). Read more here: https://ncc-ccn.gc.ca/news/covid-19 Many of you have asked us about access to Camp Fortune and specifically about our mountain bike trials. Here is an update with regards to our operations:
At this time Camp Fortune remains closed and we are not permitted to open our mountain bike trails as per QC public health guidelines. All of the information on the MTB sections of our website is from last year. The 2020 season is to be determined as related to COVID regulations. As of today, May 4,  retail, manufacturing and construction are allowed to re-open in Québec with various guidelines. Tourism and plein air directives will be released in due course and we will update as we know more and we are hopeful that this will be in time for the regularly scheduled May 15 opening but as we know this situation continues to evolve.

Update posted April 7, 2020

Hi Fortune Family, We wanted to reach out to you to say hi and check in as we miss seeing you all. We hope you are all staying safe and healthy. It’s important to remember that you’re not stuck at home, you’re safe at home. Here is a quick update for you: The Québec government has extended the closure of non essential businesses to May 4. This means the best way to reach us continues to be by email info@campfortune.com . It also means that we remain 100% closed to everyone and for all activities. We know this is tough for you and we get it. We love being your playground, but now is the time to think of the greater good and follow all public health guidelines. Important to note the entire Gatineau Park is also closed for all activities and to all users and all parking lots are closed and parking on the roads is prohibited. We hope to open summer activities when the time is right, best targets are looking like that may be July but it is obviously too early to tell. We will keep you posted as we know more. We have been encouraged by your notes and calls of support and inquiries about early bird season pass sales. It is incredible to see that even is times of crisis our skiers and snowboarders are always passionate about committing to next winter. We thank you all for that. There will be an early bird sale once the time is right. In the meantime, please continue to stay safe and healthy.

Update on Covid-19 March 22, 2020

We are sorry to announce that the 2019-2020 ski season is now over as the Québec government has extended the government decree limiting activities at ski areas, among other public places. As such we are closed to the public until the situation changes and have limited access to phones and messages, please communicate with us by email info@campfortune.com  and someone will be in touch with you as soon as possible.  Please see this important information from The Québec Ski Areas Association A personal Message from Peter Sudermann:  We are sorry to say that our ski season came to an abrupt end due to the efforts to limit the progression of COVID-19. We were hoping that skiing in the outdoors would have been one of the few safe havens where one could enjoy an activity with family in the fresh air. The premier of Quebec announced today that ski areas will be closed until April 30, a longer closure than we had hoped.  The announcement of March 15 suspending operations came as a surprise but the way the COVID -19 news was ever changing it was to be expected. It is unfortunate because the conditions and weather for the next few weeks would have made for a much more pleasant way to wind down the 100th ski season at Camp Fortune.  I guess for those that attended the fireworks display last night, we went out with a bang. I want to thank every one for their support to what I believe to have been a great ski season. We hope you all stay healthy and safe. We look forward to seeing you all on the slopes for ski season 2020-2021. Peter Sudermann and the entire Camp Fortune team Original info posted on March 15:  Ski resorts heard the call of Quebec’s Premier François Legault. This is why Camp Fortune announces that it will suspend all of its activities at the ski resort as of end of day, March 15, for an indefinite period. We are aware that this decision may disappoint you. Our organization is united in the management of the current crisis and we believe that the priority must be the health of the public. We anticipate a large number of customer service calls and emails in the coming days. We ask you to be patient with follow-ups to the various requests and questions. Continue to follow our website and social networks. We will keep you informed of developments through this network. We sincerely apologize for any inconvenience this decision may cause and we thank you for your understanding. Please see this important information from the Québec Ski Areas Association

Dear valued customer,

MOUNTAIN BIKE TRAIL INFORMATION 2021 SEASON

We are pleased to say our cross-country mountain bike trails opened on April 23. A trail membership season pass or a day pass is mandatory to access the trails. For 2021 a trail membership season pass is $75 plus tax for 13 + and $40 for children 12 and under. This year you will receive a custom membership tag which will be mailed to you. A day pass is $10 plus tax and can be purchased online and displayed on mobile or printed. *Your trail pass does not grant you access to summer chairlifts.

Anyone who uses the trails at Camp Fortune, including trail runners and hikers should purchase a trail pass to support our trail work.

All trail users must:

  • STAY HOME IF THEY ARE NOT FEELING WELL OR HAVE SYMPTOMS OF COVID-19
  • Please note interregional travel is not recommended.
  • Park in the valley in the designated parking lot. All other parking lots will remain closed and parking on Dunlop and Meech roads is not permitted.
  • Have a valid trail membership or day pass.
  • Maintain a physical distancing of 2 m with other users and our staff and follow all directional signage.
  • Wear a mask in all service locations and all exterior public spaces when 2 m distance cannot be respected. This keeps you safe and keeps our staff safe.
  • Have the skills to ride safely.
  • Follow all public health directives.
  • Absolutely no gatherings permitted on site.

We ask that all trail users follow all public health guidelines and COVID-19 regulations. We also remind you that it is NOT recommended to travel outside your region.

Please note any customer who refuses to follow the rules and safety directives will be asked to leave the site for the complete season.

LIFT SERVICED DOWNHILL MOUNTAIN 2021 SEASON

Downhill mountain biking opens June 19 and runs until October 11.

Wednesday evenings may not start until July as we need to coordinate with the construction on Meech Lake road (which runs weekdays into the evening). We will update when we know more.

This year we will be using the RFID gates at the lift, as we do in the ski season. Season passes and day tickets will be sold online and issued on reloadable Express Cards. As you approach the gate your pass will scan and the gate will open if your ticket is valid.

Lift ticket purchasers: Buy your first ticket online and pick it up at the ticketing kiosk. Be sure to save your card and reload online, you will save 10% on all future visits and go direct to lift.

Season passes: Purchase online, save your card and reload next season then go direct to lift.

Learn more about RFID: https://campfortune.com/en/rfid/

A season pass for lift serviced mountain biking is $250 this year, plus tax. $200 is allocated to lift service and $50 is allocated to support the trail work. All lift serviced season pass holders will receive a Camp Fortune trail membership tag and an Express Card (RFID) season pass. 

A single day or Wednesday evening lift pass will be $33 plus taxes this season. Save your Express card (or use your winter card) to reload tickets at the discounted rate of $30 plus taxes.

*Remember to bring your pass with you, there will be a $5 replacement fee if you forget your pass.

All riders must:

  • STAY HOME IF THEY ARE NOT FEELING WELL OR HAVE SYMPTOMS OF COVID-19
  • Please note interregional travel is not recommended.
  • Have a downhill ticket or downhill membership card
  • Sanitize your hands before entering the lift line
  • Please maintain physical distancing of 2 m with other customers and our staff and wait at marked spots and follow all instructions.
  • Wear a mask in the lift line, on the lift and while getting off the lift. This keeps you safe and keeps our staff safe.
  • Ride the lift ALONE or with ONE other person, both seated at either end and wearing masks.
  • Be able to load their own bike at the bottom. The lift operator at the top will unload your bike and place it on a rack. It is then your responsibility to sanitize your bike or use at your own risk.
  • Have the skills to ride safely: our terrain offers intermediate and expert trails only.
  • Full face helmet is STRONGLY RECOMMENDED, protective gear highly recommended.
  • Observe the directional signs
  • Masks are mandatory in the lodge
  • Follow all public health directives.
  • Absolutely no gatherings permitted on site.

We ask that all trail users follow all public health guidelines and COVID-19 regulations. We also remind you that it is NOT recommended to travel outside your region.

Please note any customer who refuses to follow the rules and safety directives will be asked to leave the site for the complete season.

Dear valued customer,

We would like to thank you for your support, understanding and patience so far this year. A season fraught with challenges from the pandemic, the constant reminders to mask up, keep your distance and wash your hands.

Through all this we are thankful that we have been permitted to stay open and I really feel that this is a fragile privilege that can easily be revoked if we all don’t adhere to the protocols that are designed to keep us all safe at Camp Fortune. 

I am asking you all to wear your 2 layer masks on site, keep your distances, do not gather and help us keep our season safe. We need everyone’s cooperation. We now have a zero tolerance policy and violators will have their pass revoked and will be asked to leave.

Ski Well, Be Well Helpful Tips

Season passholders: come validate your vaccine passport to activate your pass. Our office is open from 9 am to 6 pm 7 days a week.