COVID-19

Important information for our customers.

The vaccine passport (for ages 13+), accompanied by a government ID, is mandatory to access Camp Fortune this season. **PROOF OF VACCINATION WILL NO LONGER BE REQUIRED AS OF END OF DAY MARCH 11 ** 

Important information for our customers.

Camp Fortune’s sanitary measures and what you need to know. Information will be update frequently.

The sanitary measures determined by Public Health must be respected at all times. Depending on the evolution of the epidemiological situation, it is possible that during the season these measures may change. All season pass holders and ski ticket holders undertake to respect the measures in place at the time of their visit to the resort.

March 11 easing of COVID-19 sanitary measures:

Today marks the end of many Covid-19 sanitary measures across the province of Québec. For the remainder of the season, we are pleased to say we are operating at full capacity and proof of vaccination is no longer required. All skiers and snowboarders will be asked to ride the chairlift in 4s at peak periods. We appreciate your cooperation as we focus on keeping the lift lines moving. The lodge returns to full capacity and all services are open. As spring skiing is here, the bar will be outside in the sun.

Masking: a mask is required in the lodge and is to be worn unless seated. Indoor masking is required until further notice.

Thank you all for your support and cooperation this season. Enjoy spring skiing.

Lodge

Our lodges and services are open at full capacity. 

You MUST wear a proper mask inside, it may be removed when seated. 

The cafeteria is open for eat in meals. Outside seating is also available should you choose to take out.

Bags may only be left on the shelves and NOT on or under tables.

Beer and wine are available in the cafeteria or at the outside bar.

Chairlifts

Chairlifts will be loaded at full capacity.

Lessons

Ski and snowboard lessons are offered. All participants must wear a procedural mask. Buffs and neck warmers are NOT accepted. We will send communication to 9 week participants next week with instructions. Private lessons are available on a first come, first served come basis.

Rentals

Our rental department is open. Rentals are available on site; advance reservations are not available. We have lots of stock and are rarely sold out of rentals. 

Boutique

La Boutique is open daily.

Lift tickets

Lift tickets are sold in limited quantities and are date specific. These must be purchased online, in advance.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by emailing info@campfortune.com

1 meter

Respect a distance of 1 meter at all times with other visitors and employees inside and outside.

Wearing a 2+ layer mask is mandatory inside unless seated.

Ski Well, Be Well Helpful Tips

Season 2021-2022: Please be patient and respectful of all customers and employees.

All skiers, snowboarders and visitors to Camp Fortune must present proof of vaccination and a valid ID (ages 13+) upon arrival to Camp Fortune this season. As mandated by the Québec government. 

At Camp Fortune we take the health and safety of our customers and of our staff members seriously. Ski resorts in the province of Québec are permitted to operate this ski season at full capacity (outside) with COVID-19 Health and Safety measures in place, as determined by Québec public health.

We must work together to keep our season safe, your cooperation is paramount. Please be informed before you come to Camp Fortune.

You will find all the necessary precautions put into place to ensure the well being of the Camp Fortune Family; both staff and patrons. This will include, but is not limited to, recommended face coverings and goggles on the chairlifts, distancing in the lines, mandatory face coverings indoors, frequent sanitation etc.

On site payments should be by credit or debit whenever possible and cash transactions are strongly discouraged.

Thank you for your continued support and we look forward to seeing you on the slopes this winter.

The 3 golden rules that will apply throughout the season:

Respect a distance of 2 meters at all times with other visitors and employees inside and outside.

Wearing a mask is recommended outside and mandatory inside.  A mask must be a minimum of 2 layers, and cover your mouth and nose at all times. 

Frequent hand cleaning. Sanitize before entering a building.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com.

Questions and answers

The vaccine passport, accompanies by an official ID card, will be mandatory for all visitors ages 13 + to access Camp Fortune this season. Complete details about the vaccine passport can be found on Quebec.ca

Q : When will the vaccine passport be required at the ski resort?

A: As of opening day of this ski season.

Q : For which type of visitor?
A : For all visitors ages 13 and up.

Q : How will my vaccine passport be validated?

A : When you arrive in the parking lot (any), there will be a check point, depending on the location of the check point you may also be asked before you purchase or pick up your lift ticket, when entering the lodge. Season passholders will be asked when picking up their season pass and will be validated for the season. Those already in possession of their season pass will be asked to come in for validation.  

Q : Why is the vaccine passport required outside?

A: Public health mandated it because there are frequent prolonged contacts and limited distancing on a chairlift.

Q : How will season passholders be validated?

A: Season passholders will be asked when picking up their season pass and will be validated for the season. Those already in possession of their season pass will be asked to come in for validation. 

It is the responsibility of the operator to take the necessary steps to verify the protection status of persons wishing to use the lifts and premises subject to the vaccination passport. Proof of vaccination may be recorded in a customer file once and retained in the customer information database until the right of access/end of season pass expires. We will record that your vaccination passport has been verified, we will not be recording your medical information.

Q : What type of ski lift is subject to the vaccine passport?

A: All lifts, including surface lifts (magic carpets and t bars )

Q : Can I use the bathrooms and warm up inside?

A: Yes, upon presentation of your vaccine passport at the check point.

Q : I am not vaccinated, can I accompany my child under the age of 13 years old to his lesson?

A : No.

Q : I am a resident of another province or county. Can I ski in Québec?

A : Yes, non residents who are visiting Québec can access a Québec ski resort upon presentation of their vaccine passport and a piece of ID.

Q: Can I participate in a ski competition if I am not vaccinated?

A: no for those 13 years and older, yes for those under 13 years of age.

Q: Are there any exceptions to the application of the vaccine passport?

A: Only the following conditions warrant the issuance of a valid QR code (green color). These conditions must be certified by a physician or specialized nurse practitioner (SNP):

An allergy confirmed by a healthcare professional to all COVID-19 vaccines available in Quebec (Pfizer, Moderna, AstraZeneca or Covishield).

Myocarditis or pericarditis following a dose of a COVID-19 messenger RNA vaccine.

All other clinical situations do not warrant an exemption from the vaccine passport.

Q: how to I obtain my vaccine passport?

A : https://www.quebec.ca/sante/problemes-de-sante/a-z/coronavirus-2019/deroulement-vaccination-contre-la-covid-19/passeport-de-vaccination-covid-19/comment-obtenir-votre-passeport-vaccinal

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com.

Season Passes and Tickets

Season passholders and proof of vaccination:
To comply with the requirement to validate vaccine passports all season passes have been deactivated and will only be activated upon validation of vaccine status.

As a season passholder you have the benefit of being validated once. Please come to customer service, open 7 days a week from 9 am to 6 pm as of November 11, with your proof of vaccination (2 doses) and a valid photo ID. Once validated your season pass will be activated and identified. All passholders 13 years and older must be validated in person. When you come to Camp Fortune to ski or ride you can simply quickly show us your validated season pass and continue to the lift. All other visitors will be validated daily on site at the check point. 

*If you purchased a season pass and but are not vaccinated and require a refund, please contact us by Dec. 10 for your refund. An admin fee applies. Please email your request to info@campfortune.com 

Lift Tickets:

Please do not purchase a lift ticket or pass if you are unable to present your proof of vaccination and ID upon arrival to Camp Fortune as it will be required for the duration of the season. 

This season we will be selling DATE SPECIFIC LIFT TICKETS and we will have to limit ticket sales on peak days, it is possible some days will be sold out. 

Please purchase your ticket online, before coming to Camp Fortune. Keep your lift ticket as it can be reloaded online and then you can go direct to lift. On site payments should be by credit or debit whenever possible and cash transactions are strongly discouraged.

How to buy a ticket online:

Lift tickets:

This season all lift tickets are date specific and must be purchased online, in advance as quantities are limited. Season passholders are always welcome to ski on the dates and times your pass is valid.

If you have a RFID card reload here: Reload

No card? Buy online here E-Store and pick up at the ticket booth.

1-Select your date

2-Select ticket type

3-Login to your account or create a new account (guest)

4-Set guest: complete the information necessary for COVID-19 tracing and your birthday to validate the ticket category.

5-Complete payment. Please note our system does not accept Visa debit or Mastercard debit.

6-Pick up at ticket window or direct to lift if you reloaded.

**Magic carpet tickets are available in person at the ticket booth

Season passholders: you will always be welcome based on your season pass type, eg unlimited season pass holders can ski anytime, weekday passholders on weekdays, night passholders on nights and so on. You may be asked to wait before proceeding to the lift as we manage crowds.

Returning passholders: if you reloaded your pass online you can go direct to lift on your first day.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Chairlift Protocols

  1. Before going to the chairlift make sure you have a valid season pass or lift ticket before getting in line.
  2. Be patient and follow all directions, signs and instructions. We will be following and enforcing the rules set by Québec Public Health to keep you, our employees and our season safe.
  3. It is recommended to wear a mask in the lines, on the chairlift and while getting off the chairlift and keep your distance from other users.
  4. Lifts will be loaded at full capacity this season in accordance with the vaccine passport.

 

There will be lift lines for up to 4 people and lift lines for singles. 

Please be patient and remember we are all here to have fun and enjoy skiing.

Important to note your outdoor mask can be any tight knit 2 layer fabric which covers your nose and mouth. Masks are recommended for everyone ages 3 +.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Lodge Access, limited capacity and coming ready to ski 

All skiers, snowboarders and visitors to Camp Fortune must present proof of vaccination and a valid ID upon arrival (ages 13 +).

2 m distance must be respected in the lodge and therefore capacity will be limited.

Update to sanitary measures in effect on Monday, January 31.

As of Monday, our lodges will be open at 50 % capacity.

You MUST wear a proper mask inside; a buff or neck warmer is NOT accepted as proper mask. Please come prepared with a mask to wear in the lodges. This applies to all ages. Entry will be refused to those not wearing a proper mask. This is to keep you and our employees safe.

The cafeteria is open for eat in meals. Outside seating is also available should you choose to take out.

You may remove you mask when seated and eating or drinking.

A maximum of 4 people per table OR 2 bubbles is permitted.

Bags may only be left on the shelves and NOT on or under tables.

Boxed lunches are not permitted in the lodge.

The bar remains closed. Beer and wine are available with the purchase of a meal in the cafeteria.

Time inside is limited to 20 minutes.

It will be important to come ready to ski:  up at your car if you are able to.

Tips:

  • May we suggest you keep a folding chair and a small matt in your trunk to make it easier for booting up in the parking lot.
  • It may also be easier to start your day in the valley where the parking lot is move level.

Yes we will be patrolling the parking lots.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Ski and Snowboard Lessons

Lessons are available for 2021-2022 in limited quantities. All participants must wear a mask. Participants over the age of 13 must be fully vaccinated and present proof.  

All instructors will be wearing the required personal protective equipment and will be following all safety directives. All students will be required to wear face coverings.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Ski & Snowboard Rentals & La Boutique

Rentals

Daily ski and snowboard rentals are available this season from our Rental Fleet, however, in an effort to minimize contact we do encourage you to rent or lease for the season.  Rentals and leases are available on a first come first serve basis.  You can rent your equipment for the day, or for the season, by simply coming into our Rental Shop at any time.  Dan and his team will be happy to fit you with the appropriate snowboard, skis, boots, poles and helmet.  Whatever you need.  For more information rentals please do not hesitate to contact Dan at rentals@campfortune.com  or call us at 819-827-1717  x 2213

Leases at La Boutique

We also have brand new or slightly used equipment available for lease. Pick any new ski and any new boot. Combine the two prices for the total cost, reduce that price by 10%, and then pay half of that as your leasing cost for the season.   At the end of the season, if you wish to keep the equipment, pay us the other 50%, and the equipment is yours, or return the equipment to us and start over the following year with new equipment.  If we can find you equipment from our slightly used fleet of skis and boots, you’ll get 20% off the total price of the lease.

For more information about leasing please do not hesitate to contact Steve at shambling@campfortune.com or call us at 819-827-1717  x2251

Food & Beverage Services

Food services:

Eating in the lodges is not permitted until further notice. Take out food will be available in the Valley from the cafeteria and exterior chalet and at Skyline from the food trailer. All food, including snacks, must be consumed outside or in your car. The bar is also closed until further notice.

Questions? Get answers before coming to Camp Fortune by calling 819-827-1717 ext 0 or by email info@campfortune.com

Chip truck (2020-21 hours)

Monday to Friday from 12 pm to 7:30 pm
Saturday & Sunday 11:30 am to 7:30 pm

Outdoor Café (2020-21 hours)

Monday to Sunday 8:30 am to 7:30 pm

Veuillez prendre note qu’une rallonge au chalet principal ainsi que l’installation d’un tout nouveau parcours de tyroliennes sont présentement en cours. Des secteurs de la station sont donc une zone de construction et nous nous en excusons. Nous demandons à tous les usagers et visiteurs de garer leur voiture dans le stationnement du haut loin de la zone de construction. Merci.

Please note our lodge expansion and zipline installation projects are well underway so parts of our site are currently a construction zone. We apologize for the inconvenience, but are excited about these projects! We are asking all users and visitors to please park in the “upper” parking lots aways from the construction zone. Thank you.